Author Archive for Site Admin

13
Apr

the future’s so bright…

This is kind of a sad, but exciting post… This marks the end of my time as part of the class for LIS 768. The experience has been an incredible one, so much so that I’m a bit lost for a way to approach a reflection for the class.

From the get-go I had a real excitement for the material we were going to be working with. Even though I found I had very little experience with the tools in particular (RSS feeds, Blogs, Twitter). I was eager. The class was engaged. Michael’s enthusiasm  was the catalyst between the two that created the perfect storm.

I have had great classes before, but the way this class (a 3 weekend nonetheless) managed to remain engaged with each other on so many levels, academic and other, has been unparalleled. It is the product of how the class has been built upon the very tools we’re learning and how energized we were about the topics. We wanted to learn. And we were learning from one another… In the midst we were able to make connections with each other that would never have happened in other classes. It’s a testament to the power of these tools when used in combination with our engaged interest. It is a lesson that, to me, hammers home the importance of this very class. This is awesome.

I work in a library and I’ve always brought that experience to every class I’ve had. I always try and bring my class experiences back to my work, creating projects and papers around those interests. Over the course of this class I was able to get involved with a movement around the library’s presence in social networking, providing a solid voice to what works, why it works, and what we can be doing. It’s sad to see that project on hold, but I have high hopes for it and my involvement.

It’s exciting to see others as enthusiastic about these things as I am, wanting to learn, wanting to incorporate them into our work. I’ve already been approached by a co-workers to teach them about a number of these tools and since seen them grow into active users and members of the community. It’s terribly fulfilling… I’ve been approached about doing a general session in the library about Library 2.0.

I imagine that I’ll keep in regular contact with many of my #LIS768′ers if only through Twitter. There’s certainly excellent possibilities to see this class, LIS768, evolve into a dynamic community that grows and grows, and those that have taken it connect with those who are taking it.

And so the future is bright, and even though my time with this class ends, it really doesn’t. And that is exciting.

31
Mar

More Than Books: in process

I helped to set up the virtual community More than Books with some classmates. All in all the experience was both positive and enlightening.  I was really happy that as a group we all seemed pretty inclined to create something that wouldn’t just be a snapshot or a prototype, but something that would be living and breathing beyond the day we presented it to the class. Our first idea, in line with the class, was to be a resource for libraries and 2.0 technologies. Of course, in researching the possibilities, I found that the idea was so good somebody already had it.

So instead of rehashing something somebody was clearly doing well, we shifted courses and decided on creating a virtual community for librarians in the mid-west to network and share ideas and events. This became More Than Books.

The group set it up discussed the layout, the options and pretty much went to town creating the framework of the group that hopefully new users would have an idea of how the site worked and how to use it.

Once that set up was taken care of, we opened it up to the public using viral marketing. This seems the most natural way to market these sorts of services. Facebook doesn’t get users because it advertises, it gets users because people use it, tell their friends and their friends tell their friends. On the whole this approach worked well (as a starting point). We got a decent number of people outside of the class involved. Some members did get other members to join and in the end we had roughly 40 people (and more continue to join) and a sliver of representation of the Mid west: Detroit to Ohio. Ohio to Chicago. Chicago to Wisconsin.

The community really has taken shape, but it’s got a long way to go before it can become self sufficient. We have a large lurker population and not enough leaders outside of the 4 creators. This is a huge obstacle, and we need to secure ways to make people get involved.

One example that stuck out to me was this one: a user created a post, looking to make a connection, and see what others did in a certain situation, but unfortunatley  there was no response for weeks on end. Now, the more often that happens, the less interested even the leaders of the community will lose interest and abandon the community.

MTB needs to adapt to the community it has. With 40 or so members, a large number of groups just isn’t going to serve them. Groups end up having so few members that there is no real source for meaningful communication. To resolve this, we’re considering breaking down the groups and focusing the discussion onto the main forum, or a few select groups to start off with. In this model, we would encourage focusing on tagging to pique particular interests among the community, while still allowing all users to see all content easily.

As the population grows and can support more groups, then the administration will need to adapt and change again to meet the needs of what will have hopefully become a larger community. It’s not an easy road to hoe. Unfortunately these sorts of changes aren’t easily suited to Ning either. There doesn’t seem to be a way to “move” discussion lists from one group to another, or to the main page. So removing those groups will likely lose all their content.

To tell the truth, I’m realistic about More Than Books’ chances of survival and success. In retrospect, I worry that perhaps its scope was a little too large. I hope all works out. I think it has a solid team behind it, and if the interest continues on their part to nurture the community into leaders, it’s distinctly possible, but it’s not an easy task.

22
Mar

games and gaming and libraries

Video games in some form have been around for over thirty years now (Newman 29). The medium has come a long way since those early days in the 70’s with two rectangle paddles bouncing a circle back and forth in Pong, growing into a complex medium with a massive culture attached to it. Libraries have been slow to recognizing the value and opportunity that video games provide their collections, their users, and their institution (Levine, The Shifted Librarian).

There’s a shift in motion as we near the sunset of the Baby Boomer generation. Their influence on our culture is increasingly being relinquished to the generation born after 1970 who grew up playing video games: Gamers. “Organizations that don’t understand or acknowledge them run the risk of becoming increasingly isolated and irrelevant” (Storey). If we are here to serve the public’s entertainment and educational needs (Rubin 382), then the placement of video games in a public library’s collection is something that needs to be examined and recognized. Gamers working in the library need to be making the push to bring this tribe together for their library.

The popularity of video games cannot be ignored. 2005 saw $365 million in video game sales alone, and 2006 saw that number increase to $446 million. Total revenue of the industry is well into the billions (Glazer 954). In 2002 research showed that 60% of people in the United States over the age of 6 played video games (Jones 5). By the 1990’s Nintendo’s Mario, of Super Mario Brothers fame, had become more recognizable among children then Disney’s Mickey. By 2004 the gaming industry overtook the film industry in sales. While the film industry’s revenues continue to slump, the gaming industries continue to rise (Squire and Steinkuehler 38; Sutton and Womack).

The increasing sales in gaming despite growing costs further emphasize the importance of gaming to this generation. It’s also cutting out an important user group. Not unlike, perhaps even tied to, the ‘digital divide’ that technology has created between the poor and middle class, there is an equity gap in the gaming industry. “Gaming is a part of growing up in the U.S.” (Jones 7). For these lower income households with limited access to high-tech hardware Libraries building a collection may be their only access to the medium (Glazer 950-951).

Gaming is a far from solitary activity. It is inherently social (Newman 147). A Pew study of gaming found that games helped students both make friends and improve existing friendships (Jones 2). Beyond the multiplayer aspects of games, a culture has been built around gaming that encompasses both passionate and casual gamers. Gamers debate aspects of game play, create fan-fiction, and write walkthroughs of games to help other players through problems (Newman 153; Squire and Steinkuehler 40). Taking advantage of this social aspect of gaming can really support both the users and the libraries themselves. One of the ways some libraries are doing this is through game nights.

When thinking about why libraries should consider doing game nights, an excellent analogy can be made to story time. Kids or parents can still check out books, but we still have story time at a library. The target audience is different, but “tournaments are to video games what story times are to picture books” (Levine 50).

While some institutions were initially skeptical of these events, an overwhelmingly positive, even enthusiastic response from kids as well as parents has assuaged any fear (Levine 46, 49). At Ann Arbor District Library, which has started regular game nights as tournaments, they have found that as many as 30% of people attending their tournaments had never been to the library prior. This drawing in of new patrons is a common theme in other libraries that have also taken attempted game nights (Levine 45, 50, 52)
Dan Braun, who runs gaming events for Worth Public Library in Illinois, has found that providing gaming helps engage atypical users in other library services (Levine 47). One gamer in Ann Arbor, Ian Melcher, proves Braun, “If it wasn’t for gaming stuff dragging me in that first time, I would have gone maybe once in the past two years… I realized the library was pretty cool and had other things I was interested in” (Glazer 939). At the time of being quoted, Melcher had just checked out two books from the library.


Glazer, Sarah. “Video Games: Do they have Educational Value.” CQ Researcher 16.40 (2006): 937-59.

Jones, Steve. Let the Games Begin: Gaming Technology and Entertainment among College Students. Pew Internet & American Life Project, 2006.

Levine, Jenny. “Case Studies: Public Libraries.” Library Technology Reports 42.5 (2006): 45-55.
—. Gaming @ Your Library Sessions Blogged!., 2005. http://www.theshiftedlibrarian.com/archives/2005/05/26/gaming_your_library_sessions_blogged.html
—. “Why Gaming?” Library Technology Reports 42.5 (2006): 10-18.

Newman, James. Videogames. London: Routledge, 2004-00-00 2004.

Rubin, Richard. Foundations of Library and Information Science. 2nd ed. New York: Neal-Schuman Publishers, 2004.

Squire, Kurt, and Constance Steinkuehler. Library Journal; Meet the Gamers: They Research, Teach, Learn, and Collaborate. so Far, without Libraries.(Cover Story). Vol. 130. Reed Business Information, 2005.

Storey, Tom. “The Big Bang.” OCLC Newsletter.267 (2005) http://www.oclc.org/news/publications/newsletters/oclc/2005/267/thebigbang.htm.

Sutton, Lynn, and H. David Womack. “Got Game? Hosting Game Night in an Academic Library.” College and Research Libraries News 67.3 (2006) http://www.ala.org/ala/acrl/acrlpubs/crlnews/backissues2006/march06/gotgame.cfm.

19
Mar

Brand Monitoring: all quiet on the NUL front?

Northwestern

I think it’s good to know what the story people create around your institution is. So, I’ve been following Northwestern University Library around. Listening in on the public social chatter to hear what the people are saying. Or at least I’ve been trying to. The truth of the matter is the chatter was rather quiet.

It could be that I hadn’t been following the right sources. That’s a distinct possibility. My focus was through Twitter, Flickr and Technorati for the most part. Technorati was a complete bust. Despite the high maintenance required too keep up with searches that yielded zero results my efforts there were for naught.

Flickr wasn’t quite as bad, but wasn’t all that good either. People find the library photogenic. There are a number of lovely pictures of the architecture inside and out. And there was some photos from a fancy dinner. What there wasn’t was dialogue.

So… on to Twitter. Twitter had better results. There wer no flood gates, mind you, but there was a trickle. Every few days on of the feeds would produce a little something. Some were humorous, if disconcerting. They even had occasional posts that were definitely worth the staff here looking at.

If one person has a thought that they tweet, it’s probable that there are a number who don’t know, want to know, but haven’t said anything. How great would it be if the library were monitoring these feeds and responded, much in the same way many commercial companies seem to be.

There were two exciting developments over the time I started to monitor the library through twitter. The Core Library started to twitter with some encouraging results. The main library has also seemed to refresh it’s approach to the medium. Here the maintenance has slow goings, but it’s starting to happen.

Things are starting to happen. I worked with a co-worker this week going over Twitter and Facebook and RSS feeds, and discussing how they might be applied to the collections she maintains. I don’t expect magic to happen over night. All these steps add up though. It’s exciting to see people not just starting to take part, but wanting to.


photo Northwestern University Library by praetis

12
Mar

the death of personal communicaiton. long live personal communication

I’ve been thinking. I know it’s dangerous when that happens, but sometimes it just can’t be helped. These virtual social networks invade our lives or perhaps as our lives invade these virtual social networks. Every now and again it’s good to examine what that means. What’s happening to us? How are we affected

I’ve had discussions with several people on different occasions about how these social networks, I’m personally speaking on Facebook and Twitter because they’re currently the largest part of my community, bleed all these aspects of our lives. Our friends join them. Our families join them. Our Coworkers join them. All together in one spot our lives conjoin.

They’re social spaces by their nature, these places. We communicate informally, share our stories. Our status updates tell alot about who we are, not just what we’re doing. This is one of the things that I love about these tools.

I’m a social creature. I’m an informal creature. Yes, I know the importance of business and formality. I know when it’s time to put on a tie and shave. I’d say comb my hair, but if you know me, you know what a futile effort that would be. But by my nature, I prefer the laid back social interactions. This is where we get to know the people. This is how regular people become our people.

As I let my colleagues lives into my social networks I know more about them.  I can see them at play, making sly (not rude, mind you) remarks about their day, their lives, their work. You learn that they have days they don’t want to be there just like you do. It humanizes them. And they get to see mine. They hear about my disdain for my car. My excitement for my job. My driving my wife to Indiana. I can relate to them on a deeper level.

And that changes our relationship. That changes our relationship in a good way.

So where’s the hitch?

You have to watch what you say. Especially with Twitter, which I feel is the most informal of all simply by its play by play, moment by moment nature. The balance can be tough. And we may not realize it in the moment we tweet. And with Twitter, it’s generally there for all the world to see, even the people not following you. If they search the right word, they might find you.

What am I talking about? I’m not talking about walking around on your tiptoes every time you type something, wondering how it might be construed or misconstrued. You do have to do that some, but if you maintain a level of civility, I think you’ll be okay. I think that most people that use these features get it. But you still have to be careful.

So what am I talking about? Well, for example a few days ago I submitted my CV to my current employer for a promotion to the vacant professional position above me. I want the job, and when I did it, I let my tweeps know. Their outpouring of support for me was pretty awesome. I really appreciated it. I still do.

And then I got to thinking. This could be the last time I get to tweet about my job hunting experience. What if I some future day go searching for another job? We know it happens. I couldn’t really advertise that through my social networks. That couldn’t be good if it got back to my employer… and it could. It probably would in one way or another.

While this medium is so ripe for these sorts of exhanges, mass exchanges, I guess we have to let some things go. I’m willing to let that one go. The benifits outway the costs. We just need to be aware of the costs.

11
Mar

Twine

Between social networking sites, like the everpresent Facebook, and social bookmarking sites, like Del.icio.us, lies Twine.

It seems to share the tagging and bookmarking sensibilities of Del.icio.us but adds in the social aspect, forming groups that all contribute to a specific twine topic, helping you as a member of the community discover items they otherwise might have missed. Pretty cool, as long as the commuity is pulling those resources into the twine

from the What is  Twine page:

People all around the globe who are also interested in this topic will contribute relevant content from different sources around the web – into this twine. You can add bookmarks, notes, videos and pictures. Discuss the topics or content with those who share your passions.

Keep track through an email digest that tells you the latest on what’s going on in your twines. You can also keep track through the interest feed or through RSS.

How is Twine different from Facebook or other social media?

Facebook is for tracking what’s happening with your friends.
Twine is for tracking what’s happening with topics, hobbies or people that interest you.

With Twine, you can create a twine of any topic you’d like to track. It can be broad or niche. It can be popular or bizarre. Others who are also really into this topic will join the twine. You can share and exchange information with like-minded people who’s into what you’re into.

I’ve joined a few twines – now what?

You’ll receive an email digest with updates on what’s going on in the Twines you’ve joined. You can keep track through the digest or through the interest feed. You can also keep track through RSS.

What’s next? Start contributing! Add bookmarks or other media to the twine and share what you’ve found. Give your take by leaving your comments.

I’m still getting my fingers into it, but it seems worth sharing. Check it out for yourself.

07
Mar

Comics & Gaming & building a Collaborative Community

With a such an active and energetic base for comics (or Graphic Novels in the more academically accepted term) and video games, I really see an open road where we appeal to meeting these users and empower them as their own community in a way that is part of the library’s. In doing so, I’d like to also focus on the local community by partnering in this endeavor with local shop (or shops).

With the right people involved, together I think the two can accomplish a great deal because they are excited and passionate about this group and what this group is passionate about. As Godin might say, that’s what makes a Tribe strong. This Tribe is already there, waiting to be pulled together, they just need the leadership to do so. Our goal is to take that initiative and provide that leadership.

After all the business in Nebraska I find it rather timely to perhaps focus a little more on gaming then I had originally planned. It’s important for Libraries to recognize the value and importance of gaming to their users and how that can be used as incredible outreach tool.

When looking at the literature to examine the merits of this endeavor, Seth Godin’s Tribes is going to be a huge influence. After all, it was the inspiration for the whole thing. Outside of that we’ll be looking at other pieces that examine virtual communities, comics, and gaming.

In examining the community and Virtual Community front, we’ll be looking at Sheryl Nussbaum-Beach’s post “The Art of Building Virtual Communities“, “Beyond the Library’s Walls: Using Library 2.0 Tools to Reach Out to all Users” by Jill Sodt and Terry Pendersen Summey, “Web, Library, and Teen Services 2.0.” by Kimberly Bolan, Meg Canada, and Rob Cullin, “Real and the Virtual Intersecting Communities at the Library”  by Kelly Czarnecki, and “Building Teen Communities Online: Listen, Listen, and Listen” by C.D. McLean, “Building an Online Community: Just add water” by Matt Haugey and “Building a Community: Create Your Own Social Network” by Michael Stephens and Rachel Singer Gordon. Through this literature we’ll explore the pluses and some of the struggles with building the virtual community, which we’ll be using Ning to structure. Some of these deal with virtual communities in general but a few deal directly with youth, teens and young adults, which is going to be most of our target demographic.

For the other points, gaming and comics we’ll be examining the merits of these as part of the library experience. There’s The Librarian’s guide to Gaming. Jenny Levine has a couple of really good pieces, a blog post “Gaming @ Your Library Sessions Blogged“, as well as a couple pieces in ALA Technology Reports: “Gaming and Libraries: Intersection of Services”, and “Gaming and Libraries Update: Broadening the Intersections”. Eli Neilburger wrote a piece for School Library Journal, “Games … in the Library? Video Games Support the Curriculum and Develop a New Form of Literacy.”

I’m still exploring the graphic novel side. In recent years libraries really have embraced comics. There are a number of great resources regarding the medium and Libraries which we’ll use, Graphic Novels: Resources for Teachers and Librarians, and sections of both the Library Journal and School Library Journal.

We’ll also look at some efforts by others, AADL-GT and a comic program presented to YALSA by Kimberly Bolan.

01
Mar

Gaming. Libraries. Auditors. $500.

By now we’ve all probably heard about The Nebraska State Library Commisson’s unfortunate run in with their state auditor…

There’s not terribly much to add to the debate from my end, outside of my grand disappointnt in both the media’s general response as well as some of the public response. The comments like “playing it while they should be working” just kinda make me shake my head. It’s a sad response. The added

What makes me smile, is that the Library Commission Director is standing behind his librarians. His 27 page response is a healthy defense for library gaming. Every Library should bookmark it.

Unfortunately, I wonder how many people in the public this response? It’s easy for the media to jump onto the hype of the ‘Librarians playing when they should be working’, but where’s the sexiness of a defense for gaming in libraries?  Where’s the drama in bringing youth into the library? It seems to be the struggle libraries make against their stereotype about a brick structure that lets people read books. Clearly that battle is still uphill in many places.

01
Mar

More Than Books

As librarians, our tribe extends far beyond the walls of our library. ALA alone holds conferences for us to meet up, mingle, and share our ideas. We’ve always been a community that thrived on our interactions with one another.

More Than Books offers the opportunity for Librarians in the midwest to continue to make those connections instantly and whenever needed, instead of when the next conference is held. A point of need virtual community for librarians! Interested in gaming? Instruction? Archiving? Come by and create the community you need.

MTB is still a young community, raring to go, but we believe it’s got the potential to become a valued resource. All it needs is you.

28
Feb

Social Networking

web refractions I’ve grown rather fond of social networking. The things that they can accomplish is quite impressive. The way sites like MySpace and Facebook have exploded you can’t deny their power and influence. FB CEO Mark Zuckerberg noted earlier this year that if it were a country it would be the 8th most populus in the world. In. The. World. 150 million denizens. At it’s current growth rate it could reach up to 300 million next year (Slate). That’s a whole lot of people. It makes you wonder. Where’s your library?

A lot of my personal experience with social networking has been directly related to my experience with virtual communities. I won’t rehash that here.

I joined the FaceBook Legion a few months back. Even in just such a short period of time I can see some of the challenges that can arise out of such a social Network. Do I add old friends? acquaintances? Co-workers? Bosses? My mother? In an environment where people generally have the freedom to post any sort of comments to your Wall, or attach your name/account to photos, as a user you really need to make choices about what you are going to use these networks for. I’ve struggled with that myself.

I’ve seen great benefits from some of these social networks. They’ve really changed a lot of my perspectives on ‘identity’ and ‘openness’ in the internet culture. Where I used to use the veil of pseudonym, the relationships and  interactions through these networks have really brought me to the front. Part of the benefit to everybody involved is the open. Through these networks, like FaceBook and Twitter I’ve built stronger relationships with people. With Twitter, I’ve reconnected with people I lost contact with  in a real-time way that makes the distance seem insignificant. I’ve also connected with classmates that otherwise, I probably wouldn’t have been able to. I think these are awesome things.

So… Libraries. Putting your face, somehow, into these environments is absolutely necessary. I have to imagine that the 8th most populous country in the world needs some library interface. Not everybody needs to do what UIUC has done, but that would be pretty cool. Imagine as a user being to jump from your Facebook wall over to a library search. But even having a page that kept patrons up to date on events and activities in the library is a quick and easy way to meet the user where the user is. And, thanks to FB’s simple layout you don’t need to worry about making your mark that way, this means fast and easy implementation. Much easier than designing and updating your website, don’t you think?

(editorial note: the author does not necessarily support the notion of replacing your library website with a Facebook group…)


image: Web Refractions by ecstaticist




shelfless

the internet is just another library. rich, diverse, and incomplete. we create shelflists and catalogs to discover and rediscover.

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